Privacy Policy

1. Introduction

BuyEasyTickets (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our support team, or use our booking assistance services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Who We Are

BuyEasyTickets is an independent third-party ticket booking assistance service. We are not affiliated with any official event organiser, venue, performer, sports team, or ticket marketplace.

If you have questions about this policy, please contact us at:

Phone: +1-866-558-3109

3. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you contact us or use our services, we may collect:

• Full name

• Email address

• Phone number

• Billing information

• Event preferences

• Booking details

• Any information provided through forms or phone calls

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Time spent on the website

• Referral source

• Cookies and tracking data

C. Communication Data

If you contact us via phone, email, or form submission, we may retain records of communications for service and quality purposes.

4. How We Use Your Information

We may use your information to:

• Provide ticket booking assistance services

• Respond to inquiries and support requests

• Process payments and service fees

• Send booking confirmations or updates

• Improve website functionality and user experience

• Monitor and analyse usage trends

• Prevent fraud and enhance security

• Comply with legal obligations

We do not sell your personal information to third parties.

5. Legal Basis for Processing (If Applicable)

Depending on your jurisdiction, we may process your data based on:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate business interests

6. Sharing of Information

We may share your information with:

A. Service Providers

Third-party vendors that assist with:

• Payment processing

• Website hosting

• Analytics

• Customer support tools

These providers are obligated to protect your data.

B. Legal Authorities

If required by law, regulation, subpoena, or court order.

C. Business Transfers

In the event of a merger, acquisition, or sale of assets.

We do not authorise third parties to use your information for independent marketing purposes.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience

• Analyze traffic

• Improve performance

• Remember preferences

You may disable cookies through your browser settings; however, this may affect website functionality.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil service purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

When no longer required, information is securely deleted or anonymised.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request the deletion of your data

• Object to certain processing activities

• Withdraw consent

• Request data portability

To exercise these rights, please contact us using the details provided above.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies separately.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that information has been collected from a minor without parental consent, we will take appropriate steps to remove such information.

13. International Data Transfers

If you access our website from outside the country where our servers are located, your information may be transferred across international borders. By using our services, you consent to such transfers where permitted by law.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with a revised “Effective Date.” Continued use of the website after updates constitutes acceptance of the revised policy.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

BuyEasyTickets
Phone: +1-866-558-3109